Randy Lisk's playbook to organizational improvement is unique because its strategies also work on a personal level, encouraging individuals to examine their personal and management effectiveness.  With an engineer's sense of clarity and logic combined with more than seventeen years of consulting — Randy has designed a no-nonsense foundation for building and sustaining an effective organization.  This book does not promise "five steps to overnight success;" instead, it challenges the reader to think deeply and encourages people to create a future that can sustain challenges and inevitable change.